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Last updated: 3 August 2026
The website fitgym.ro (the “Website”) and the FITGYM mobile application for iOS and Android (the “App”) are owned and operated by SME SPORE SRL (hereinafter “FITGYM”, “we”, “us”), a Romanian legal entity with its registered office at Bd. Alexandru Lăpușneanu, Nr. 113, Constanța, Constanța County, Romania, registered with the Trade Register under no. J2009000332137, tax ID (CUI) RO25081914, e-mail: office@fitgym.ro, phone: +40 767 010 701.
These Terms and Conditions (the “Terms”) apply to the use of the Website and the App, as well as to the purchase of memberships through the App. Using the Website or the App implies acceptance of these Terms.
The Terms are supplemented by the following documents, which form part of the contractual framework between you and FITGYM:
In the event of a conflict between these Terms and the membership contract concluded at the front desk, the provisions of the membership contract prevail.
Member accounts are created at the front desk of FITGYM clubs, based on the data you provide. The App is intended exclusively for registered members and does not allow the creation of new accounts.
Authentication in the App is done with the phone number associated with your member account, via a one-time verification code (OTP) sent by SMS. You are responsible for keeping your device and the phone number associated with your account secure; any action performed in the App after authentication is attributable to you. Please inform us immediately if you suspect unauthorised use of your account.
You must ensure that the data provided when your account is created and throughout your use of our services is accurate, correct and up to date.
Through the App you can purchase memberships for FITGYM clubs. Membership types, validity periods and prices are displayed in the App before you complete a purchase.
For purchases made at a distance (through the App), you benefit from a 14-calendar-day right of withdrawal, under the conditions of Romanian GEO no. 34/2014 and of our Cancellation Policy, which details the procedure, the effects of starting to use the membership during the withdrawal period and how refunds are made.
Access to FITGYM clubs and use of their facilities are subject to the Gym Rules and Regulations, published on the Website and available at the front desk. Breaching the rules may trigger the measures provided for therein, including suspension or termination of your membership.
We or our licensors own all copyright and other intellectual property rights in the Website, the App, the FITGYM brand and the data, information and other resources displayed on or accessible through them. You are not granted any licence or any other right in respect of these beyond personal use for the purposes contemplated by these Terms. Copying, reproducing, distributing, modifying, decompiling or commercially exploiting any resources from the Website or the App without our prior written consent is prohibited, except as expressly permitted by law.
You undertake to use the Website and the App only for the purposes contemplated by these Terms and by law. It is prohibited to:
We make reasonable efforts to keep the Website and the App continuously available, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue, temporarily or permanently, the Website, the App or certain features of them, including for maintenance. Temporary unavailability of the App does not affect the validity of your membership, which can continue to be used at FITGYM clubs.
The Website, the App and their content are provided “as is”. To the maximum extent permitted by law, we do not warrant that they will meet all your requirements or that they will be available uninterrupted and error-free, and our total liability towards you for any claims related to the use of the Website, the App or the services purchased through them is limited to the total price you paid for those services.
Nothing in these Terms limits or excludes our liability in cases where such limitation or exclusion would be unlawful, and nothing affects the rights conferred on you by consumer protection legislation. The information on the Website and in the App does not constitute medical advice; before starting a training programme, consult a doctor if your state of health so requires.
Use of the Website is permitted to persons aged 14 or over. FITGYM services and the App are intended for persons aged 16 or over; minors may become members only with the consent of a parent or legal guardian, given when the membership contract is concluded at the front desk, and the parent or guardian is responsible for the minor’s acts and deeds.
These Terms are governed by Romanian law. Any dispute related to these Terms or to FITGYM services shall be resolved amicably; failing that, jurisdiction lies with the courts of Romania.
As a consumer, you may contact the Romanian National Authority for Consumer Protection (ANPC) – anpc.ro – including through the alternative dispute resolution (SAL) mechanism. Details about SAL are available on the ANPC website.
We may update these Terms from time to time. The current version, together with the date of its last update, is permanently published on the Website. Changes take effect upon publication on the Website; for significant changes affecting ongoing services, we will inform you in good time through the App, by SMS or by notice at the front desk. Continued use of the Website or the App after changes are published constitutes acceptance of them.
For any questions regarding these Terms and Conditions:
SME SPORE SRL
Bd. Alexandru Lăpușneanu, Nr. 113, Constanța, Constanța County, Romania
E-mail: office@fitgym.ro
Phone: +40 767 010 701