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Last updated: 3 August 2026
These Gym Rules and Regulations are issued by SME SPORE SRL (hereinafter “FIT GYM”), with its registered office at Bd. Alexandru Lăpușneanu, Nr. 113, Constanța, Constanța County, Romania, J2009000332137, tax ID (CUI) RO25081914, and form an integral part of the membership contract. The rules are available on fitgym.ro, in the FITGYM mobile app and at the front desk of our fitness centres. These rules are drawn up in Romanian; this English version is provided for convenience and, in the event of discrepancies, the Romanian version prevails.
1. Members must at all times comply with the FIT GYM Gym Rules and Regulations, as well as with the regulations, policies or procedures as published on www.fitgym.ro and/or in the fitness centres. All such rules form an integral part of these FIT GYM Gym Rules and Regulations.
2. The operating hours of FIT GYM fitness centres are available at the front desk, on www.fitgym.ro and in the Member Account. FIT GYM reserves the right to change the operating hours of the centres and the schedule of organised sports classes at any time, with changes communicated to Members in good time by notice at the front desk and/or on the FIT GYM website. Members must strictly observe the operating hours of FIT GYM centres displayed at the front desk and/or in the Member Account area. Members must follow the operating schedule of FIT GYM fitness centres and book classes in accordance with the Group Fitness Class Booking and Penalties Rules.
3. Members must always carry their membership card for check-in, access to the FIT GYM fitness centre and access to the changing rooms. Members requesting access without a profile photo will not be granted access to FIT GYM locations. If a Member refuses or is unable, for whatever reason, to present the membership card at the centre’s front desk, FIT GYM reserves the right to deny access. If a Member requests access to FIT GYM locations without being in possession of their membership card, whether due to loss or damage of the card or for other reasons, the Member shall pay FIT GYM a fee of 10 lei for the replacement of the membership card, access to the centre being possible only in this way. Entrusting the membership card to another person for use in the FIT GYM centres to which the Member has access entails termination of the Membership, under the conditions set out in the Membership agreement.
4. Classes take place only with a minimum of 5 participants. Clients are notified by e-mail if a class is cancelled in the app/system, or by phone at least one hour in advance. Access to and participation in group fitness classes organised by FIT GYM under the guidance of FIT GYM trainers is subject to available places and requires the Member to check in at the front desk in accordance with the Group Fitness Class Booking and Penalties Rules, by presenting their membership card, provided the Member has a photo in their member profile to prove their identity, and on the basis of the receipt issued at the front desk for the booked class. Members are prohibited from bringing their own personal trainers into FIT GYM facilities. Members may train only with FIT GYM employees (personal trainers) and/or FIT GYM approved staff. Members or guests not attending a fitness class must wait in the reception/lobby area.
5. Members are prohibited from using inappropriate or offensive language within FIT GYM centres, as well as from any type of physical and/or verbal violence, whether towards other Members or Members’ guests or towards FIT GYM staff. Members who are dissatisfied with FIT GYM services should inform the front desk staff or fill in a “Feedback” form, available at the front desk of FIT GYM centres or in the FITGYM mobile app.
6. Members and/or guests are prohibited from using the facilities within FIT GYM fitness centres for commercial purposes. For the avoidance of doubt, use for commercial purposes means that Members and/or guests may not offer other Members or third parties personal training services or any other services for commercial purposes, nor may they request or receive personal training services of any kind from another Member and/or guest. Trainers designated by FIT GYM are the only persons authorised to provide personal training services, and these services are available at an additional cost. Advertising of any kind, distribution of brochures or other personal messages, as well as the sale of products of any kind are also prohibited within FIT GYM centres, except for sales under partnerships concluded with FIT GYM.
7. Smoking and tobacco use are not permitted within FIT GYM centres. Entering FIT GYM centres under the influence of alcohol, drugs, stimulants, sedatives/hallucinogenic substances or other illegal substances, consuming them within FIT GYM centres, as well as selling/distributing them, is prohibited. Members should be aware that using FIT GYM facilities, such as the sauna (wet and dry), under the influence of such substances may affect their ability to train, engage in sports activities or use any of the equipment, and may have particularly serious consequences for their health.
8. The following actions or omissions constitute breaches of the Gym Rules and Regulations, of the Terms and Conditions and of internal policies, rules and procedures: breaching the rules on the use of invitations, breaching the Children’s Access Rules, misusing the booking system and/or the Group Fitness Class Booking and Penalties Rules, breaching or fraudulently using the Membership Suspension Rules, failing to observe the operating hours, using inappropriate or offensive language, smoking on the premises, training with a person who is not a FIT GYM employee/collaborator and is not a FIT GYM personal trainer, selling and/or displaying leaflets/brochures or any other personal messages within FIT GYM centres, inappropriate behaviour, physical or verbal violence towards another Member, a Member’s guest or FIT GYM staff, failing to observe hygiene and cleanliness rules, taking photos and/or video recordings within FIT GYM centres without FIT GYM’s prior written consent, improper use of training equipment, Members allowing children under the age of 16 into the training areas without FIT GYM’s prior approval, as well as any other actions and/or omissions/breaches qualified by FIT GYM management as breaches of the Membership or of other rules and procedures, such as those regarding children’s access, the use of invitations and/or benefits, Membership suspension or group class booking rules.
9. If a Member commits any of the acts referred to in art. 8 above, FIT GYM shall be entitled: (I) to suspend the Member’s Membership for a period of between 1 and 3 months, depending on the seriousness of the breach; (II) to terminate the Membership without any formal notice of default being required (the Membership shall be deemed terminated by operation of law – commissory pact, in accordance with art. 1553 of the Romanian Civil Code), in which case the price of the Membership or any part thereof shall be retained by FIT GYM as pre-established damages.
10. The following also constitute breaches of the Terms and Conditions and of FIT GYM policies, rules and regulations: unauthorised sale of Memberships and membership cards by persons other than those authorised by FIT GYM, entering FIT GYM under the influence of the substances referred to in art. 7, selling/distributing and/or consuming tobacco, alcoholic beverages, drugs, stimulants, sedatives, hallucinogenic substances or other illegal substances, possessing and/or using firearms, gas weapons, stun guns or any other weapons, using any form of violence, carrying out any type of unauthorised activity or requesting remuneration in exchange for activities performed by unauthorised persons, inappropriate behaviour.
11. If a Member commits any of the acts referred to in art. 10 above, the Member shall be immediately removed from the centre’s premises and banned from entering FIT GYM fitness centres. FIT GYM also reserves the right to terminate the Contract/Membership without any formal notice of default being required (the Membership shall be deemed terminated by operation of law – commissory pact, in accordance with art. 1553 of the Romanian Civil Code), in which case the price of the Membership or any part thereof shall be retained by FIT GYM as pre-established damages.
12. Members do not have access to the areas within FIT GYM fitness centres reserved exclusively for staff.
13. While the Member is inside the FIT GYM centre, their membership card shall be kept at the front desk. Upon presenting the membership card at the front desk, the Member shall receive a locker key, which remains with them for the duration of their stay and must be returned to the front desk when leaving the FIT GYM centre. If the Member does not return the locker key upon departure, they shall pay FIT GYM 30 lei as a replacement fee.
14. The changing room and locker key may be used by Members only during a single visit to the centre. Members are prohibited from storing personal items in the centre’s lockers overnight. Members may keep all their personal belongings locked in the lockers and shall keep the key safely with them. Members are solely responsible for their personal belongings, which remain in the Member’s care and custody for the entire duration of their stay in FIT GYM centres. All lockers shall be emptied after use. FIT GYM reserves the right to empty the lockers at the end of each working day, depending on each FIT GYM centre’s schedule, when the lockers will open automatically. Personal belongings or any other items found in the lockers shall be kept in a sealed plastic bag in a storage area. No clause of these Gym Rules and Regulations and no action or statement of any FIT GYM employee shall be interpreted as an obligation of FIT GYM to guard the Member’s personal belongings or as taking them into custody or deposit, and FIT GYM is accordingly exonerated from any liability for the loss, damage (total or partial) or theft of Members’ personal belongings while they are on the premises of FIT GYM centres.
15. Members must wear appropriate sports attire throughout their workout (tracksuit, T-shirt, shorts and sports shoes suitable for the training areas). Members and/or their guests are prohibited from entering the training areas in street shoes.
16. Members performing weight exercises are advised to seek the assistance of a FIT GYM trainer or of another Member/training partner. At the end of each training session, Members shall return all weights and any other equipment used during the workout to the designated areas within the training room. In order to maintain a high standard of hygiene, all Members must use towels during their workout and dispose of any waste in the spaces specially provided for this purpose inside the centres.
17. Members and/or their guests are prohibited from entering the fitness centres with food in containers or other receptacles or with cups, and from preparing food in FIT GYM centres.
18. Members are prohibited from taking photos and/or video recordings within FIT GYM centres without FIT GYM’s prior written consent.
19. For security reasons, the possession by Members or their guests of any weapons (including firearms, gas weapons, paralysing sprays or stun guns) within FIT GYM fitness centres is strictly prohibited.
20. Members must ensure that their children’s access to FIT GYM fitness centres complies with the Children’s Access Rules.
21. FIT GYM shall not be liable for any accidents or injuries of any kind suffered by Members’ minor children inside FIT GYM fitness centres.
22. Members must use in good faith all benefits granted by FIT GYM in addition to the purchased membership, including invitations, in accordance with the benefit usage rules and the purpose for which they were granted, as communicated to Members from time to time by publication on www.fitgym.ro and/or by notice in various areas within the centres (reception, training rooms, aerobics/group fitness rooms, sauna and changing rooms, etc.) and/or in the Member Account area. Breaching these benefit usage rules may be sanctioned with the cancellation of the benefits, based on a notice issued by FIT GYM to that effect, and with the application of the sanctions provided for in art. 9 and art. 11 above, as applicable.
23. The Member acknowledges and accepts that, during the term of the Contract/Membership, FIT GYM reserves the right to change the schedule of classes organised in FIT GYM centres and to cancel such classes, with prior notice sent to the Member within a reasonable time. FIT GYM shall also inform the Member of situations of which FIT GYM is aware or which it can reasonably anticipate and which may limit or restrict the Member’s access to the services provided by FIT GYM under the Contract, including but not limited to sports or promotional events organised by FIT GYM or its partners.
24. Any suggestion, complaint, grievance, notification or request from Members (the “Request”) shall be made in writing and submitted at the front desk of any FIT GYM centre within no more than 7 working days from the date of the event. The Request must include the following elements: the first and last name of the person submitting it; identification data: home address, personal numeric code (CNP), identity card series and number; a full description of the event, including the date and, where applicable, the time it occurred; the complete and correct address to which FIT GYM’s reply is to be sent; the date of drafting; and the signature of the person submitting it. All Requests shall be resolved within 15 working days from the date of their registration in FIT GYM’s records. FIT GYM reserves the right to refuse to resolve a Request if any of the above elements are missing. FIT GYM does not guarantee a favourable resolution of Requests.
25. The parties agree that public holidays established by the Romanian state may affect the operating schedule (shortened hours or closure of the centre). These days are part of the normal operation of the clubs. Active memberships shall not be extended or frozen even if the schedule changes on public holidays.